Additionalinformation

Additional Information

MSX International | Automotive & Mobility Business Solutions

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

Companydescription

Company Description

MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across 80+ countries.

Jobdescription

Job Description

In your role as an Automotive Diagnostic Engineer for our client, one of the world's leading premium automotive brands, you will provide expert assistance in diagnosing complex technical issues and support the dealer network in resolving technical product challenges. You will work closely with the technicians of the respective workshops and dealerships and support with repair instructions via specified communication channels. With your practical workshop experience, you will not only support the development of solutions for the entire product range, but also act as an interface between the manufacturer and the dealers.

What we offer

• Opportunity to work with one of the biggest OEM’s on the market.
• Regular training and access to global career opportunities/career progression.
• A professional but relaxed working environment, as part of a welcoming and diverse team.

Qualifications

We are looking for a motivated and customer-focused individual with strong communication and problem-solving skills. The ideal candidate is eager to learn, enjoys working in a collaborative technical environment, and is comfortable taking initiative when resolving challenges. A passion for the automotive industry, a proactive mindset, and the ability to build positive relationships with colleagues and stakeholders will contribute to success in this role with the following qualifications:

• Proven automotive and technical experience, ideally in a dealership, workshop or at a manufacturer, (Aftersales retail experience is an advantage)
• Confident in technical concern resolution and warranty procedures
• Fluency in English (any additional language is welcome)
• Experience with a high-performing, collaborative, constructive peer group is a plus
• Very good verbal and written communication skills with high attention to detail
• Ability to work on own initiative with attention to detail with flexible and proactive personality
• Personal qualities of integrity, credibility with high-level of organizational and time management skills
• Strong business acumen and customer focus

If you're passionate about automotive technology and enjoy solving technical challenges, we'd love to hear from you. Apply now and help shape the future of mobility.